As the UK accelerates its transition to low-carbon energy, effective communication and stakeholder engagement are more critical than ever—especially for heat network owners and developers. Our agency specialises in delivering strategic communications tailored to the evolving heat network landscape. From public consultations to investor communications and local authority engagement, we help clients build trust, manage reputations, and secure community and regulatory support. With deep expertise in the energy sector, we ensure that complex infrastructure projects are clearly understood and broadly supported by those who matter most.

Heat network zoning

The advent of heat network zoning marks a transformative step in the UK's decarbonisation journey, bringing new regulatory, planning, and community engagement challenges.

We support clients through this shift with targeted messaging strategies, stakeholder mapping, and localised outreach programmes designed to foster collaboration and address concerns. Whether you are expanding an existing scheme or developing a new network within a designated zone, we work alongside your team to deliver clear, consistent, and compelling narratives that align with national policy while resonating at a local level.

Promoting your organisation

We support heat network owners, developers and investors with strategic marketing communications that strengthen brand visibility, showcase project success, and build long-term stakeholder confidence. Whether you’re looking to attract capital, secure planning support, or promote your pipeline of low-carbon infrastructure, we help position your organisation as a forward-thinking leader in the energy transition. From branding and messaging to investor briefings, case studies, and digital campaigns, our work ensures your value is clearly communicated to partners, policymakers, and the wider market.

As consumer expectations rise, maintaining strong relationships with domestic and commercial heat users is essential for reputation and regulatory compliance. We create tailored communication strategies and user-friendly, branded websites that provide clear information about tariffs, service updates, billing, and system performance. Whether launching a new network or optimising an existing one, we help you engage clearly and consistently with end users—building trust, reducing complaints, and supporting your reputation as a responsive and responsible heat supplier.